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Your topic will be closed if you haven't replied within 3 days Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that. When we are done, I'll give you instructions on how to cleanup all the tools and logs Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners. You can check here if you're not sure if your computer is 32-bit or 64-bit If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue. Sometimes one step requires the previous one. Often we are also on a different Time Zone. The removal of malware is not instantaneous, please be patient. Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you. You can copy them to a CD/DVD, external drive or a pen drive Removing malware can be unpredictable.It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen.

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Please enable your system to show hidden files: How to see hidden files in Windows.

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